Privacy Policy

Last Updated: April 2026

At First Bridge Dispatch Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and physical address.
Business Information: MC Number, DOT Number, insurance details, factoring company information, and equipment types.
Technical Data: IP address, browser type, and interaction data with our website.

2. How We Use Your Information

We use the collected information to:

Provide and manage our dispatching services.
Communicate with you regarding loads, billing, and support.
Process broker packets and carrier setups on your behalf.
Improve our website and service offerings.
Send important updates, newsletters, and promotional materials (you may opt out at any time).

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Brokers and Shippers: As necessary to secure loads and complete carrier packets on your behalf.
Service Providers: Third-party vendors who assist us in operating our business (e.g., email providers, CRM systems), under strict confidentiality agreements.
Legal Compliance: When required by law, subpoena, or other legal processes.

Note regarding SMS data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving promotional communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@firstbridge.us